Delivery & returns

> Metropolitan France & Monaco

  • Order over €250 – Free delivery (excluding inventory period)
  • Order less than €250 – from €4.95
  • Estimated delivery time – 1 working day with Chrono 18, 2 to 3 working days with Colissimo and 3 to 5 working days with Chrono2shop
  • Return period – 15 days
  • Free returns (outside inventory period)

> Europe

  • Delivery from €8.95
  • Estimated delivery time – 3 to 6 working days with Chronopost
  • Return period – 15 days
  • Return at the customer's expense

    > Switzerland

    • Delivery from €13.95
    • Estimated delivery time – 3 to 6 working days with Colissimo
    • Return period – 15 days
    • Return at the customer's expense

      > World & DOM-TOM

      • Delivery from €24.95
      • Estimated delivery time – 3 to 10 business days with UPS
      • Return period – 15 days
      • Return at the customer's expense

            If you wish to order from a country not listed above, please contact us by email at contact@paueme.com

            EXP EDITION OF YOUR RETURN

            The shipping costs for returning your item are offered to you by PAUÈME (excluding the Inventory period during which returns are the responsibility of the customer) based on the least expensive shipping method available on the website for the Metropolitan France only . In the package you will find the return label to stick on the top of the package.

            For all areas other than mainland France (Europe, Africa, America, Asia & DOM TOM [Guadeloupe, Martinique, Réunion, Guyana, St Barthélémy, St Martin, Mayotte, French Polynesia, Wallis & Futuna, St Pierre and Miquelon , New Caledonia, Southern Zones]), return costs will be the responsibility of the customer. It is not possible to exchange from the areas listed above. If the size of the product is not suitable, PAUÈME will refund the order and the customer will have to place a new order to receive the product in another size.

            All discounted items purchased during inventory periods will be eligible for a return but the amount to be refunded will be deducted from a return fee of €7.90.

            IMPORTANT I The return form must be downloaded, completed and included in the package. It is very important because it helps us process your return more quickly. CLICK HERE

            Here is the return address:
            REGIS MARTELET P/C PAUEME
            RUE DES TERRES FRANCHES
            21160 MARSANNAY LA COTE

            The price of return from the areas listed above is:

            • 18€ for member countries of the European Union (except the French Overseas Territories)
            • 25€ for the French Overseas Territories
            • 25€ for countries outside the European Union